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Call Center Outsourcing Services

Call Center Outsourcing Services

3.5

Updated On

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30-Jun-2018

Invensis is a leading Business Process Outsourcing BPO , IT Outsourcing and Call Center Service providing company that provides efficient back office support services to Fortune... (Read More)

Service Description

Invensis is a leading Call Center Outsourcing Services company with more than 15 years of experience in delivering customized and flexible services for clients across the globe. With the aim of facilitating Customer Relationship Management strategies, our call center outsourcing services span an entire gamut of requirements – Sales and Customer Acquisition, Customer Care and Service, Technical Support and Help Desk, Debt Collection, and Call Center support. Our multi-channel contact center uses best-in-class technology and well-trained professionals to manage communication for clients through inbound / outbound voice calls, email management, live chat, IVR, and SMS / mobile text. Invensis is an ISO 9001:2008 certified company and great emphasis is laid on ensuring high-quality outputs for clients. Additionally, the company is also ISO 27001 certified and has achieved HIPAA compliance, and has stringent data security measures in place to protect all confidential information. With 1200 personnel spread across an office in Wilmington, DE, USA, and delivery centers in Bangalore and Hyderabad in India, Invensis has serviced over 200 clients, spread across USA, Canada, Australia, UK, Ireland, Germany, and other parts of the world.

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